Refund and Returns Policy
Please choose your water filter product carefully as WFA does not provide refunds for change of mind.
However, if the product is faulty, does not fit or you have been sent the wrong product, please see the returns and refund procedure below.
Please choose your water filter product carefully as WFA does not provide refunds for change of mind.
However, if the product is faulty, does not fit or you have been sent the wrong product, please see the returns and refund procedure below.
If you have received the wrong product or the product does not fit
- Please send the wrong product back to WFA, (WFA must receive the product for assessment before a refund can be issued)
- WFA reserves the right to provide a replacement product
- If no replacement can be found, then full refund including postage paid will be offered
If the WFA product is faulty
- Please send the wrong product back to WFA, (WFA must receive the product for assessment before a refund can be issued)
- WFA reserves the right to provide a replacement product
- If no replacement can be found, then full refund including postage paid will be offered
Terms and Conditions
- All products returned for a refund must be in “as new” condition.
- The product must be returned within 28 days of purchase
- The customer must cover the cost of freight.
- The refund offered is the invoice price less freight costs.
Returns Procedure
For all online order returns, please package carefully and return the product to: Water Filters Australia, P.O Box 636, Freshwater, NSW 2096
Please include a written reason for return and your contact details.
Still have some questions? Please contact us via email or call 1300 785 355.
Buy Water Filter Systems
& Water Filters Online
Inline Water Filter System
$346.84 - No separate tap or drilling needed
- Connects inline to cold-water hose
- No plumber needed
- 4x faster than traditional systems
- Lasts a family of 4 for 1 year
Bathroom Vanity Filter System
$240.90 - Compact for en suite bathrooms
- Space required 335mm x 225mm
- Mounts vertically or horizontally
- Works with your existing tap
- Protects tap from limescale build-up
Dedicated Filter Tap System
$394.8 - Ideal if you like a separate filter tap
- Mount filter vertically or horizontally
- Filter lasts 12 months
- Same great taste
Replacement Filter Cartridges
From $69.76- WFA & Everpure cartridges
- Omnifilter cartridges
- Rainwater cartridges
- Fridge cartridges
Water Filters for Your RV
From $163.89- Easy installation
- Choice of three systems
- Significantly cheaper than bottled water
- Durable & long lasting
- Space saving
Counter Top System & Filter Taps
From $71- Ideal solution for people on the move
- No plumbing required
- Chrome plated
- Lever operation
- Suitable for WFA Filter Systems
WFA Replacement Cartridges
From $69.76 - Inhibits lime scale build up in water using appliances
- Environmentally friendly
- Removes particles 75 times smaller than the diameter of a hair
Rain Water Filters
From $37.01 - Ideal screen filter for sediment particles in excess of 80 microns.
- Typically used for filtration before or after a rainwater tank pump
RV & Marine Cartridges
From $69.76- Compact size
- Quick change cartridge – DIY
- Compatible with all Everpure ADC filter installations
Everpure
From $120.45OUT OF STOCK
- The Everpure 7CB5-K cartridge filters out particles between 1 and 5 microns in size. By way of comparison, the diameter of human hair is 75 microns.
- Contaminants reduced/removed include sediment, chlorine, bad tastes and odours.
- The filtration process also inhibits limescale build up in water using appliances.
Omnifilter
From $36.93- The 1100R is the half micron ‘quick change’ replacement cartridge and is recommended for use with the Omnifilter CBF2 water filter system.
- Removes/reduces the following contaminants and substances; cysts such as giardia and cryptosporidium, chlorine, bad tastes and odours.
Fridge Filter Cartridges
From $82.48- Contaminants removed include chlorine, bad tastes and odours with some sediment removal/reduction.
- The cartridge inlet and outlet include ¼” ‘push fit’ connection fittings.
- Environmentally friendly, reducing plastic bottle waste.
Specials
From $66.97- A 2 year supply*. Receive a reminder notification to change to your second cartridge.
- Larger quantities purchased receive a larger discount.
News & Articles
Why Certified Water Filters Are Better Than Cheap Alternatives
Saving money up front has a way of becoming the most expensive part of the decision. And that applies to water filters, too. A cheap option that leaks, underperforms or needs replacing sooner than expected will often cost more in the long run than investing in quality from the start. That’s why a certified water filter is often the smartest choice.
Inline Water Filters for Your Home and How They Compare to Fridge Filters
Filtered water straight from the fridge is now pretty standard, and for many Australian households, it feels like enough. But not all filtration methods are designed the same. If you’ve ever wondered whether a fridge filter really covers all your needs or how it compares to an inline water filter, you’ve come to the right place.
World Water Day: How Home Water Filters Support Global Clean Water Goals
Most Australians turn on the tap without thinking too much about it, largely because we trust the systems behind it. But World Water Day on March 22 shines a light on the global reality that safe freshwater is not guaranteed everywhere. It also invites a closer look at the small choices we make, including whether we take that extra step to install a water filter.