Refund and Returns Policy
Please choose your water filter product carefully as WFA does not provide refunds for change of mind.
However, if the product is faulty, does not fit or you have been sent the wrong product, please see the returns and refund procedure below.
Please choose your water filter product carefully as WFA does not provide refunds for change of mind.
However, if the product is faulty, does not fit or you have been sent the wrong product, please see the returns and refund procedure below.
If you have received the wrong product or the product does not fit
- Please send the wrong product back to WFA, (WFA must receive the product for assessment before a refund can be issued)
- WFA reserves the right to provide a replacement product
- If no replacement can be found, then full refund including postage paid will be offered
If the WFA product is faulty
- Please send the wrong product back to WFA, (WFA must receive the product for assessment before a refund can be issued)
- WFA reserves the right to provide a replacement product
- If no replacement can be found, then full refund including postage paid will be offered
Terms and Conditions
- All products returned for a refund must be in “as new” condition.
- The product must be returned within 28 days of purchase
- The customer must cover the cost of freight.
- The refund offered is the invoice price less freight costs.
Returns Procedure
For all online order returns, please package carefully and return the product to: Water Filters Australia, P.O Box 636, Freshwater, NSW 2096
Please include a written reason for return and your contact details.
Still have some questions? Please contact us via email or call 1300 785 355.
Buy Water Filter Systems
& Water Filters Online
Inline Water Filter System
$299 - No separate tap or drilling needed
- Connects inline to cold-water hose
- No plumber needed
- 4x faster than traditional systems
- Lasts a family of 4 for 1 year
Bathroom Vanity Filter System
$199 - Compact for en suite bathrooms
- Space required 335mm x 225mm
- Mounts vertically or horizontally
- Works with your existing tap
- Protects tap from limescale build-up
Dedicated Filter Tap System
$329- Ideal if you like a separate filter tap
- Mount filter vertically or horizontally
- Filter lasts 12 months
- Same great taste
Replacement Filter Cartridges
From $60.66- WFA & Everpure cartridges
- Omnifilter cartridges
- Rainwater cartridges
- Fridge cartridges
Water Filters for Your RV
From $149- Easy installation
- Choice of three systems
- Significantly cheaper than bottled water
- Durable & long lasting
- Space saving
Counter Top System & Filter Taps
From $61.74- Ideal solution for people on the move
- No plumbing required
- Chrome plated
- Lever operation
- Suitable for WFA Filter Systems
WFA Replacement Cartridges
From $60.66 - Inhibits lime scale build up in water using appliances
- Environmentally friendly
- Removes particles 75 times smaller than the diameter of a hair
Rain Water Filters
From $35.24 - Ideal screen filter for sediment particles in excess of 80 microns.
- Typically used for filtration before or after a rainwater tank pump
RV & Marine Cartridges
From $60.66- Compact size
- Quick change cartridge – DIY
- Compatible with all Everpure ADC filter installations
Everpure
From $104.74- The Everpure 7CB5-K cartridge filters out particles between 1 and 5 microns in size. By way of comparison, the diameter of human hair is 75 microns.
- Contaminants reduced/removed include sediment, chlorine, bad tastes and odours.
- The filtration process also inhibits limescale build up in water using appliances.
Omnifilter
From $36.93- The 1100R is the half micron ‘quick change’ replacement cartridge and is recommended for use with the Omnifilter CBF2 water filter system.
- Removes/reduces the following contaminants and substances; cysts such as giardia and cryptosporidium, chlorine, bad tastes and odours.
Fridge Filter Cartridges
From $71.72- Contaminants removed include chlorine, bad tastes and odours with some sediment removal/reduction.
- The cartridge inlet and outlet include ¼” ‘push fit’ connection fittings.
- Environmentally friendly, reducing plastic bottle waste.
Specials
From $66.97- A 2 year supply*. Receive a reminder notification to change to your second cartridge.
- Larger quantities purchased receive a larger discount.
Jugs
From $15.74- Simple and easy to use
- Removes/reduces sediment, chlorine, cadmium and mercury
- Filter change every two months
- More economical than bottled water
- Environmentally friendly, reducing plastic bottle landfill waste
News & Articles
Camping and hiking? Don’t forget your portable water filtration solution
Nothing ruins an outdoor activity like camping or hiking faster than exhaustion, dizziness and a pounding headache—all classic signs that dehydration is probably sneaking up on you. A portable water filtration solution gives you instant access to clean, great-tasting water—without the hassle or waste of carrying plastic bottles or large water containers.
How pure water supports your health in extreme heat
Scorching heat isn’t just uncomfortable—it’s a real threat to your body. Australian summers are made for fun, but staying safe means more than just wearing sunscreen. How pure water supports your health in extreme heat isn’t just about staying hydrated. Ultimately, filtered water is the best choice as it is free from contaminants that can worsen dehydration.