Please choose your water filter product carefully as WFA does not provide refunds for change of mind.
However, if the product is faulty, does not fit or you have been sent the wrong product, please see the returns and refund procedure below.
For all online order returns, please package carefully and return the product to: Water Filters Australia, P.O Box 636, Freshwater, NSW 2096
Please include a written reason for return and your contact details.
Still have some questions? Please contact us via email or call 1300 785 355.