Fresh Filtered Water on Tap

Refund and Returns Policy

Please choose your water filter product carefully as WFA does not provide refunds for change of mind.

However, if the product is faulty, does not fit or you have been sent the wrong product, please see the returns and refund procedure below.

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 If you have received the wrong product or the product does not fit

  • Please send the wrong product back to WFA, (WFA must receive the product for assessment before a refund can be issued)
  • WFA reserves the right to provide a replacement product
  • If no replacement can be found, then full refund including postage paid will be offered
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If the WFA product is faulty

  • Please send the wrong product back to WFA, (WFA must receive the product for assessment before a refund can be issued)
  • WFA reserves the right to provide a replacement product
  • If no replacement can be found, then full refund including postage paid will be offered
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Terms and Conditions

  • All products returned for a refund must be in “as new” condition.
  • The product must be returned within 28 days of purchase
  • The customer must cover the cost of freight.
  • The refund offered is the invoice price less freight costs.

Returns Procedure

For all online order returns, please package carefully and return the product to: Water Filters Australia, P.O Box 636, Freshwater, NSW 2096

Please include a written reason for return and your contact details.

Still have some questions? Please contact us via email or call 1300 785 355.

Buy Water Filter Systems & Water Filters Online

Looking for a water filter? Our high quality, independently WaterMark approved water filter systems are easy for you to install, use and change. With nearly 20 years in the water filter business, WFA is proudly Australian with a wealth of knowledge ready to share with you.

Whether you prefer an Inline water filter system which attaches to your existing tap for fast flowing filtered water all the time or a separate dedicated water filter tap for filtered water only when you want it, WFA has the best quality water filter for you and your family.

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$219 | Inline Water Filter System

  • No separate tap or drilling needed
  • Connects inline to cold-water hose
  • No plumber needed
  • 4x faster than traditional systems
  • Lasts a family of 4 for 1 year
Buy Now
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$159 | Bathroom Vanity Filter System

  • Compact for en-suite bathrooms
  • Space required 335mm x 225mm
  • Mounts vertically or horizontally
  • Works with your existing tap
  • Protects tap from limescale buildup
Buy Now
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$849 | WFA Duo Hot & Cold Filter System

  • Ideal for instantaneous tea or coffee
  • Cheaper & faster than boiling a kettle
  • Use for blanching vegetables
  • Very compact fits under kitchen sink
  • Dual faucet with child safety lever
Buy Now
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$249 | Dedicated Filter Tap System

  • Ideal if you like a separate filter tap
  • Mount filter vertically or horizontally
  • Filter lasts 12 months
  • Alarm sounds for filter change
  • Same great taste
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$399 | Three-way Mixer Tap System

  • No separate tap or drilling needed
  • Delivers hot, cold & filtered water
  • Choice of three tap styles
  • Includes filter kit. Includes connections
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From $29 | Replacement Filter Cartridges

  • WFA & Everpure Cartridges
  • Omifilter cartridges
  • Rainwater cartridges
  • Fridge Cartridges
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From $99 | Water Filters for your RV

  • Easy installation
  • Choice of three systems
  • Significantly cheaper than bottled water
  • Durable & long lasting
  • Space saving
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From $39 | Counter Top System & Filter Taps

  • Ideal solution for people on the move
  • No plumbing required
  • Chrome Plated
  • Lever operation
  • Suitable for WFA Filter Systems
Buy Now